The pupsicle QuestionsCONTACT US
Pupsicle pops QuestionsCONTACT US
Large Pops: 7 per bag
The leash QuestionsCONTACT US
There is a small ridge that keeps the clip from coming undone accidentally. You’ll have to pivot past this in order to open the clip.
Very. Our leash holds more than triple the maximum force we’ve seen from dogs pulling in the real-world.
If your dog pulls with more than 200 lbs of force (like pulling a grand piano uphill) you may want to consider using our harness to reduce how much they pull.
Collar & harness QuestionsCONTACT US
While most collars use generic components, we formulated custom webbing and hardware that look and function beautifully together. Our webbing is also softer than traditional webbing thanks to our unique twill weave.
The webbing we use is 1" wide for the medium and large collars and 0.75" wide for the small.
Subscriptions QuestionsCONTACT US
Autoship is part of our subscribe & save program. It allows you to sign up for regular deliveries of your favorite dog products and to save money in the process.
You will be charged 2 days before your delivery ships, which is typically 5-7 days before you can expect to receive your subscription.
Adjust your subscription via your account page. If you click the “Account” button in the top-right corner of the menu, you’ll be taken to your account dashboard. From there, click “Account Settings”, then “Edit Your Pack”. You can adjust your items, order quantity, and the delivery date.
If you click the “Account” button in the top-right corner of the menu, you’ll be taken to your account dashboard. From there click “Account Settings”, then “Edit Your Pack”. Simply delete each item you’d like to cancel.
Orders QuestionsCONTACT US
We offer free returns within 30 days for all Woof Products. To initiate a return, please fill out this form. We will send you a prepaid shipping label which you can use to return your item. You will receive your refund within 5-10 business days after we receive your items.
Orders over $50 qualify for free domestic shipping. Orders are shipped within 1-3 business days depending on the time of purchase, and typically arrive within 3-5 days (though carrier delays may occur).
Pupsicle Warranty: Woof wants you and your pup to be happy with your purchase. We understand some doggos get the best of their new toys and sometimes manufacturing isn’t always perfect. If you aren’t happy with your Pupsicle purchase, our 30 day warranty entitles you to a one-time refund or replacement, per item. It really is that simple, easy, and hassle-free. Please fill out this form to get the process started! (We love all feedback and use it to improve our products in the future.)
All other Woof Goods: Woof dog products come with a limited 1 year warranty, so if any part becomes defective over time due to normal use we will repair or replace it for free. Please fill out this form to get the process started! (We love all feedback and use it to improve our products in the future.)
Currently, we do not ship internationally. We’re working on opening international solutions promptly though!
General QuestionsCONTACT US
Click "sign-in" in the top right corner of the menu. From there, you can click "forgot password" in order to reset your account information.
Great! Shoot us an email at email@example.com and we can talk about the retail solutions we offer.
Our Doggy Pops are made at our HQ in Denver, Colorado.
We make our Woof hard goods with ethically certified labor overseas in China. This allows us to provide solutions that are affordable to everyone, and that also motivates our supply chain to prioritize fair and sustainable practices.
Our printed leashes are made from recycled polyester (think repurposed water bottles), we use recycled paper in our packaging, and source our treats and bones from our friends in the USA.
The Pupsicle is made from a non-toxic, BPA and Phthalate free natural rubber.
Wherever possible, we infuse sustainability into our supply chain - something we will continue to work on and improve over time.
No problem. Drop us a line via our contact page! We're here to help :)
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