FAQ

The Pupsicle unscrews in the middle, making it super easy to fill, clean, and use as a dog distraction. Because it opens in the middle, you can fill it with extremely long-lasting treats or even pre-freeze treats to use later when you need them!

We’ve put a lot of work into making the cleanest treat toy out there, especially given that a dog will lick at it for 30 minutes or more! Slots on the top prevent drool from pooling, there are no holes on the bottom for liquid to leak out, and it’s weighted to stay upright so it won’t tip out food. All in all, it’s about as clean a toy as it gets!

Our large Pupsicle is 3.6" in diameter and 2.8" tall and our small Pupsicle is 2.9" in diameter and 2.2" tall. The Pupsicle is made from a non-toxic, BPA and Phthalate free natural rubber.

Yes it is!

All Woof products have a unique icon of our original, trademarked Woof logo embossed somewhere on the product. If you don't see this logo, please reach out to us right away!

Pupsicle Pops

Small Pops: 10 per bag
Large Pops: 7 per bag

It depends how food motivated your dog is, but the average duration is about 30 minutes. You can always refrigerate or freeze the treats if you want to make them last longer!

The small Pops each have 90 kcals and the large Pops have 180 kcals - not bad for such a long lasting treat! 🐶

Great treats use great ingredients! Our pops are peanut butter (roasted peanuts), chicken (or beef) plasma, beef tallow, tapioca starch, vegetable glycerin, brewers dried yeast, date syrup, soy lecithin, beef gelatin, blueberry powder.

No need! Our Pupsicle Pops are shelf-stable and great for on-the-go adventures!

Our Doggy Pops are made in sunny Denver, Colorado.

Subscriptions

Autoship is part of our subscribe & save program. It allows you to sign up for regular deliveries of your favorite dog products and to save money in the process.

You will be charged 2 days before your delivery ships, which is typically 5-7 days before you can expect to receive your subscription.

Adjust your subscription via your account page. If you click the “Account” button in the top-right corner of the menu, you’ll be taken to your account dashboard. From there, click “Account Settings”, then “Edit Your Pack”. You can adjust your items, order quantity, and the delivery date.

If you click the “Account” button in the top-right corner of the menu, you’ll be taken to your account dashboard. From there click “Account Settings”, then “Edit Your Pack”. Simply delete each item you’d like to cancel.

Orders

We offer returns within 60 days for all unopened Woof Products, along with the Pupsicle regardless of use. To initiate a return, please click here. Once you have submitted your return, you will be sent a prepaid shipping label which you can use to return your item, and the cost of which will be deducted from your total refund amount. You will receive your refund within 5-10 business days after we receive your items.

Orders over $50 before taxes/fees are applied qualify for free domestic shipping. Orders are shipped within 1-3 business days depending on the time of purchase, and typically arrive within 3-5 days (though carrier delays may occur).

Pupsicle Warranty: Woof wants you and your pup to be happy with your purchase. We understand some doggos get the best of their new toys and sometimes manufacturing isn’t always perfect. If you aren’t happy with your Pupsicle purchase, our 60 day warranty entitles you to a one-time refund or replacement, per item. It really is that simple, easy, and hassle-free. Please fill out this form to get the process started!

All other Woof Goods: Woof dog products come with a lifetime warranty, so if any part becomes defective over time due to normal use we will repair or replace it for free. Please fill out this form to get the process started!

Due to restrictions with shipping treat products across borders, we don't currently offer international shipping, but we hope to soon!

To cancel your order, please email team@mywoof.com within 4 hours of placing your order. Make sure to include your order number and the email address you used to place the order.

General

Click "sign-in" in the top right corner of the menu. From there, you can click "forgot password" in order to reset your account information.

Great! Shoot us an email at orders@mywoof.com and we can talk about the retail solutions we offer.

Our Doggy Pops are made at our HQ in Denver, Colorado.

We make our Woof hard goods with ethically certified labor overseas in China. This allows us to provide solutions that are affordable to everyone, and that also motivates our supply chain to prioritize fair and sustainable practices.

Our printed leashes are made from recycled polyester (think repurposed water bottles), we use recycled paper in our packaging, and source our treats and bones from our friends in the USA.

The Pupsicle is made from a non-toxic, BPA and Phthalate free natural rubber.

Wherever possible, we infuse sustainability into our supply chain - something we will continue to work on and improve over time.

No problem. Drop us a line via our contact page! We're here to help :)

If you have an idea you'd like to see Woof try next, let us know via our Customer Idea Form

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