While Proof of purchase helps us process your claim as quickly as possible. We know receipts and order confirmations aren't always easy to find, so if you don't have yours, just reach out to our team. We'll work with you to verify whether your purchase was made through an eligible retailer or website.

Yes. Claims must be submitted within 60 days of receiving your order or purchasing your product.

The 60-Day Satisfaction Guarantee includes one refund or one replacement per qualifying product.

Absolutely! Purchases made through our retail partners qualify for a one-time replacement under our 60-Day Satisfaction Guarantee.

Simply click the Start Your Claim button to get started. We'll guide you through the process from there!

Our guarantee covers unopened consumables. If you have questions about a specific product, our team is happy to help. Feel free to reach out to us directly.

Once we receive the information we need, we'll review your request and get back to you with the next steps as quickly as possible. Most claims receive a response within 24 hours.