Woof Non-Subscriber Lifetime Warranty:As a small team, we’re very proud of the work we’ve put into the Pupsicle, Bullysafe & Bite n’ Brush. We truly believe they're the world’s best dog toys, so for customers that use them regularly we want them to last for life. Beyond our standard 60 day satisfaction guarantee, all Woof toy purchases are included in our lifetime warranty, which offers one replacement per year per toy! Please note that if you purchased at another retailer, we will require a receipt confirming your purchase in order to assist with your replacement, which can be submitted in your claim. To learn more about what qualifies for a Lifetime Warranty replacement, click here. To start a Warranty claim, please click hereto get started!
Woof Subscriber Lifetime Warranty Program:If you have chosen to subscribe to Woof products regularly, you are automatically included in our Subscriber Lifetime Warranty program! This entitles you to up to four toy replacements per year, and offers one warranty for each active refill subscription. It’s our way of saying thank you to you (and your dog) for being part of our pack! To learn more about how to qualify for the Subscriber Lifetime Warranty, click here. To start a Warranty claim, please fill out this form to get started!
Please note that our warranties apply to toys only, including the following: Pupsicle, Bite n' Brush, Bullysafe, Flyball, Lickmat, Flipmat, Flipmat Mini, Fly n Feed, nomchucks, and Walkabout. The warranty does not apply to any Honestchew or refill products.